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Privacy Policy

The Value Exchange (“we”, “us”, “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

 

 

Information We Collect:

 

 

We may collect the following types of personal and business-related data:

 

  • Contact Information: Name, phone number, email address, address (if submitted)

  • Item Descriptions: Information about gold, jewelry, and other items submitted for inquiry, appraisal, or sale

  • Website Use Data: Browser details, device type, IP address, usage activity (via cookies or analytics tools)

 

 

 

 

How We Use This Information:

 

 

We use your information to:

 

  • Respond to inquiries and offer accurate evaluations

  • Schedule appointments or transactions

  • Send SMS/email confirmations, updates, and limited promotional messaging

  • Improve our website’s performance and visitor experience

 

 

 

 

 How We Protect Your Information:

 

 

  • Personal data is stored on secure, access-controlled platforms (e.g., Google Workspace, CRM tools)

  • Information is only accessed by authorized team members

  • We do not rent, sell, or share your personal data with outside parties for marketing

 

 

 

 

Use of Cookies & Third-Party Tools:

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We may use third-party tools like Google Analytics, Meta/Facebook Ads, or email/SMS platforms for website tracking, ad performance, and outreach. These platforms operate under their own privacy policies.

 

You can control cookies in your browser settings and opt out of tracking where applicable.

 

 

 

 Opt-Out & Data Deletion:

 

 

You may opt out of marketing communications by replying “STOP” to an SMS or unsubscribing from email links. To request full data deletion, contact us directly at sell@tradeforvalue.com

 

 

 

Legal Disclaimer:

 

 

The Value Exchange provides services to the public for the evaluation and purchase of gold, platinum, and jewelry. Any appraisals or evaluations presented on this site or through our team are based on experience, market research, and training, and are intended for informational and transactional use only.

 

  • We do not guarantee the future market value of any item.

  • We are not affiliated with the GIA (Gemological Institute of America); however, our appraisals may be conducted by a GIA-trained gemologist.

  • We do not offer legal, tax, or financial investment advice.

 

 

By using our services, you accept this policy and agree that you are responsible for any decisions made based on the information we provide.

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For questions or concerns regarding this Privacy Policy, please contact us

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